Preguntas frecuentes
What should I do in case of loss or theft of the vehicle?
If the vehicle is lost or stolen, you must notify the Quadis Rent a Car office as soon as possible and file the corresponding theft report.
How can I obtain details about the deductibles, their amount, and how they will be charged to me in case of damage to the vehicle?
The amount of the excess will depend on the category of the contracted vehicle. Information on franchises is available in the general rental conditions.
What type of waivers does Quadis Rent a Car offer?
Depending on the model and characteristics of the vehicle, Quadis Rent a Car offers total or partial exemption from liability for damages / losses.
Is mandatory insurance included in the rental price of the vehicle?
Yes, all Quadis Rent a Car vehicles have compulsory civil liability insurance.
Can I purchase additional coverage or insurance?
Yes, depending on the model and characteristics of the vehicle, you can contract additional coverage both at the time of making the reservation through the website and at the counter when the vehicle is collected.
Can I reduce the deductible to 0 €?
Yes, there is the possibility of totally eliminating the excess by contracting the excess elimination insurance. The amount of the insurance will depend on the vehicle hired and the rental period.
What does the term "FRQ" mean?
The term "FRQ" is used to define the concept of collision deductible.
In the event of a collision or accident, do I have to pay the full amount of the repair?
If you have an accident or collision while renting the vehicle, you should review the general conditions of the policy to find out who bears the cost of the repairs, since it depends on the insurance you have taken out.
